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Microsoft Ignite talk 2025-11-20 at 23:00

Community Connection Pod: Modernizing CRM: Navigating the shift from legacy to agentic CRM

Description

As organizations modernize customer engagement, migrating from legacy CRM to Agentic CRM is a critical shift. Join Microsoft experts and community leaders for a candid, technical discussion on migration strategies, architecture decisions, and lessons from early adopters. Whether you're planning or implementing, this session offers a collaborative space to share insights, ask questions, and connect with peers.

Connection Pods accommodate up to 15 people. Please RSVP and arrive at least 5 minutes before the start time, at which point remaining spaces are open to standby attendees.