Imagine you’re observing a worker swinging a hammer. As they swing the hammer, they make small adjustments to better hit and drive the nail or rivet into the surface. These adjustments are made unconsciously. The hammer has become an extension of their arm. It’s important to consider that the arm doesn’t just change the hammer; it gives it new meaning beyond that of simply some wood and steel. But the hammer also changes the arm! Weeks, months, years of swinging that hammer changes the worker themselves. The tools we use change us and enable us to think and interact with the world differently. This talk will briefly explore how to view internal tooling through the lens of product management in not just developing and shipping features, but how those features empower teams to change their understanding of their social-technical systems.