Today, we’re joined by Mohan Rao, Chief Product & Technology Officer of Knownwell, an AIaaS platform company that synthesizes an organization's natural communications, enterprise data, and public information into actionable intelligence to minimize client churn, maximize client growth, and drive operational efficiency. We talk about:

The changing product development process with AI-native productsEliciting user feedback when the application output is unpredictableOvercoming the cognitive dissonance of using AI toolsSolving the challenges of scaling professional services relationshipsThe value of a ‘Digital Chief of Staff’