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YouTube 2022-07-19 at 16:18

Lessons Learned Running RL Recommendation at Scale in Physical Retail Setting at Starbucks

Description

Change in QSR state from static boards to dynamic and contextualized recommendation. The brain behind the system connects the Starbucks brand and culture with state-of-the-art AI techniques. Review some of the tactics and lessons learnt by running an RL algorithm and deep item collaborative filtering in production over a year.

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