In this session, Joao will unpack how leading companies are building and deploying agentic workflows in production—showcasing how autonomous agents are being used to handle complex tasks, coordinate across systems, and deliver tangible business outcomes. He will highlight the practical considerations enterprises must address to succeed at scale, including governance frameworks that ensure agents behave reliably and transparently, and observability techniques that allow teams to monitor, debug, and optimize these dynamic systems in real time. Drawing from real production use cases, Joao will share how organizations across industries—from telecom and financial services to retail and logistics—are leveraging CrewAI’s platform to orchestrate agentic workflows that drive efficiency, enhance decision-making, and improve customer experiences.