La communauté Atlassian à Paris est de retour avec des évènements en présentiel. 🍕🍻

🧑‍🏫 Présentations :

Les éditeurs de plugins eazyBI, Refined, Resolution et Elements sont à Paris et nous proposent 2 présentations autour de 2 cas d'usage :

1️⃣ Enterprise Support: Internal and External avec Refined et Resolution

2️⃣ Enhancing Collaboration and Reporting avec Elements Connect et eazyBI

⚠️ Les présentations seront en anglais 

Agenda

7:00 PM: Introduction & Ice-breaker

7:30 PM: Enterprise Support: Internal and External

Imagine a seamless fusion of Refined and resolution, transforming enterprise service management and customer support into streamlined, user-centric experiences.

➡️ Refined for Jira Service Management Cloud & Refined for Confluence Cloud empowers companies, making it simple to navigate and personalize content on Confluence and JSM for their customers and end-users.

➡️ Resolution revolutionizes support agent efficiency with smart solutions for handling multilingual tickets, work delegation, and process streamlining with CRMs. ITSM Language Translation for JSM, Out of Office Assistant, and Hubspot for Jira & Confluence extend companies' Jira Service Management capabilities to accelerate workflows.

➡️ Together, we offer an integrated solution within your Atlassian suite, creating custom intranet sites and support portals tailored to your enterprise's diverse needs. This synergy not only enhances user engagement but also leverages your Atlassian stack to its fullest potential: efficient workflows and seamless collaboration across departments.

➡️ Embrace the future of enterprise efficiency with Refined and resolution – where technology meets simplicity.

8:00 PM: Enhancing Collaboration and Reporting with Elements Connect and eazyBI

In today's dynamic software development environment, teams from development, design, and project management rely on specialized tools tailored to their work. While this diversity boosts efficiency, it can lead to fragmented information scattered across platforms, making it difficult to centralize data for decision-making.

➡️ The Solution:

➡️ Elements Connect: By automating data integration flow between various tools, Elements Connect helps integrate and align team efforts, ensuring seamless communication across departments. This automation minimizes manual work, reducing errors and streamlining project updates by bringing outside of Jira data. ---

➡️ eazyBI: With its powerful reporting capabilities, eazyBI allows teams to unify their data on a centralized dashboard. By standardizing datasets, it enables consistent and accurate reporting, helping decision-makers quickly access the insights they need to keep projects on track.

8:30 PM: 🍻🍕💬 Drinks, Food and Networking

Speakers

Charlotte Aleksandrowicz - Elements (Partnerships Manager)

Björn Döhler - re:solution (CEO)

Experienced CEO with a demonstrated history of working in small and large companies. Sales, Marketing & Product Management professional with broad knowledge in several IT technologies and services with management & company transformation experience. Managing international projects and products within time and budget and always searching for the following field of tensions waiting to be…

Mārtiņš Vanags - eazyBI (Customer Support)

Martins is one of the most experienced customer support consultants at eazyBI. A data analyst with almost 15 years of experience in analyzing businesses and market–customer dynamics. He's keen on identifying insights and opportunities for business growth and optimization.

Raj Sehmi - Refined (Customer success manager)

Raj Sehmi spearheads the Customer Success department at Refined. He spends his work hours striving to ensure that customers and solution partners maximise value out of using Refined, and that their voices are heard internally. Originally from Kenya, he’s been living in Sweden for a bit more than 7 years now, and has been with Refined for close to 6 of those. When he’s not working at Refi…

Julia Skoursky - Refined

As a seasoned Partner Manager at Refined, with over 5 years in the Atlassian ecosystem and a rich background in IT business development and partnership management, Julia is dedicated to fostering strong, mutually beneficial relationships with Refined partners. Beyond her professional expertise, Julia has a background in psychology and her qualification as a psychotherapist equip her with…

Svetlana Avene-Avenina - eazyBI (Partners and Marketing Manager)

Svetlana is a Marketing Manager at eazyBI, specializing in partnership development with a robust background in marketing, event management, and partner relations. With 10 years of marketing experience, among them four years in the open-source realm, she is dedicated to driving impactful marketing strategies and fostering strong partnerships at eazyBI. Outside of work, Svetlana is passion…

Hosted By

JG Meillaud, Community Leader

Hello, I’m an independent Atlassian consultant working full-time for France Télévisions (French public broadcast organisation). I love running this little in-house Jira shop. I’ve been managing projects and implementing collaboration tools since in 2012 and the Atlassian products and events have been instrumental in my career. I think the job has evolved a lot in this time, from implementing pretty much anything following exotic requirements, to the art of challenging needs and crafting smart and simple solutions while continuously cleaning up our mistakes of the past! Feel free to reach out if you want to chat about that :) Outside of work, I’m quite outdoorsy, I love hiking, sailing and rock climbing, but also quite into board games.

Global Partner

Atlassian (http://atlassian.com) Millions of users globally rely on Atlassian products every day for improving software development, project management, collaboration, and code quality.

For over a decade, Atlassian customers have come together to network, share ideas, solve problems, and find new ways to use Atlassian products. Today, more than 15,000 people take part in Atlassian community events in more than 30 countries.

Complete your event RSVP here: https://ace.atlassian.com/events/details/atlassian-paris-presents-marketplace-apps-for-entreprise-support-and-connected-reporting/.