We will be managing the RSVP's via the OOPS website - please register for this event via the website below

https://oopsevents.io/oops_events/oops-8/

We are very much looking forward to welcoming you to the OOPS Meetup - The London Outage Ops & Incident Response Group. The next OOPS is confirmed for the 18th of April!

We will be hosted by Red Hat at their office in Monument, and there will be plenty of food and refreshments throughout the night.

The focal point of next week's event is "Can Incidents Be Resolved Through Automation?"

Are you confident your organisation manages major incidents effectively? Has automation been the answer? While automation promises shorter recovery times and reduced human dependencies, it also presents risks and security challenges that cannot be overlooked.

Agenda

6pm - Arrivals, networking and food

6:50pm - Introductions from OOPS organisers

19:00 - Justyn Roberts - Solution Consulting for PagerDuty

Automation is a fundamental aspect of the IT industry, transforming repeatable tasks into coded processes for efficiency and consistency. But how does this principle apply to the incident management process? Platforms offering AiOps and Automation present opportunities for significant improvements. But first, what exactly is AiOps?

Justyn will share insights from his recent years of experience with various organisations, demonstrating how to leverage AiOps automation for quick wins in incident management. He will present 20 minutes of practical, effective tips while avoiding unrealistic promises or mysterious, all-solving solutions.

19:30 - Panel Session - Can We Fix Incidents with Automation?

Speakers include:

Marilyn Kruger (IG Group) - Compère Marilyn is an experienced ITIL-certified Delivery Manager, responding to major incidents for IG Group, a global FinTech.

Har-Inder Chandan (Virgin Atlantic) As a pilot for Boeing and Airbus, Har-Inder has a unique understanding of the importance of human factors within complex systems. Being able to highly complicated and intense workload situations presented by complex failures he will give insight into the role of automation and how it must be balanced with safety.

Lyubomira Dimitrova (Onfido) Lyubomira is a senior director of technical programme management at Onfido. Onfido is a global leader in digital verification and are pioneering end-to-end identity for customers like DocuSign and Revolut.

Justyn Roberts (PagerDuty) Justyn has 20 years of experience in IT and is a Senior Solutions Consultant at PagerDuty. Justyn will speak to current customer automation requirements and where he believes the industry vision for more automation can benefit incident management processes.

20:30pm - Networking, food and drinks