Among organizations that have adopted generative AI, only 33% report implementing it into functional processes. To seize productivity gains from AI, enterprises need to get the most from their data, ensure governance, and make it easier to use. For many, that means better integration with the workforce tools already in use. Learn how companies are developing AI agents that act with greater autonomy and how they are scaling them across diverse environments to deliver impact. Discover how to manage your AI assistants and agents in a unified, adaptable experience that safeguards investments.
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Richard Healy
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Richard Healy is a Technology Director at NatWest, responsible for both the Retail Banks Target Architecture and executing NatWest’s digital transformation for account opening and product sales, debt management, bereavements, product pricing, customer data management and intelligent automation, supporting the banks 18m retail customers access its products and services through digital channels and services. Richard has been at the heart of technology transformation, in the banking industry, over the last three decades, having worked in Corporate Banking, Investment Banking and Retail Banking, spanning a number of companies including Reuters, Hoare Govett, ABN AMRO, RBS and NatWest
Bio from: gartner-data-analytics-uk-2025
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