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Heya Ouyang

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Senior Associate Researcher Nikon Corporation

After earning a Master’s degree in Industrial and Operations Engineering with a focus on operations research, Heya Ouyang joined Nikon in 2022 as a researcher at the Mathematical Science Research Laboratory. Her work centers on applying data science and advanced analytical methods to optimize decision-making in supply chain management, with a focus on Sales & Operations Planning (S&OP), demand forecasting, and production plan optimization. In her current role, Heya collaborates with her team to utilize Databricks to streamline R&D processes, ensuring efficient transitions from development to production.

Bio from: Data + AI Summit 2025

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Scaling Demand Forecasting at Nikon: Automating Camera Accessories Sales Planning with Databricks

At Nikon, camera accessories are essential in meeting the diverse needs of professional photographers worldwide, making their timely availability a priority. Forecasting accessories, however, presents unique challenges including dependencies on parent products, sparse demand patterns, and managing predictions for thousands of items across global subsidiaries. To address this, we leveraged Databricks' unified data and AI platform to develop and deploy an automated, scalable solution for accessory sales planning. Our solution employs a hybrid approach that auto-selects best algorithm from a suite of ML and time-series models, incorporating anomaly detection and methods to handle sparse and low-demand scenarios. MLflow is utilized to automate model logging and versioning, enabling efficient management, and scalable deployment. The framework includes data preparation, model selection and training, performance tracking, prediction generation, and output processing for downstream systems.