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🚀 Transform Your Jira Experience with AI-Powered ITSM!

Calling all Jira users! Join us on September 26th for "Elevate ITSM with AI Innovations," an exclusive in-person event hosted by Herzum. Discover how AI and Rovo supercharges Jira Service Management, taking your IT service delivery to the next level and empowering your teams to work smarter, not harder.

As a Jira user, you already know the power of seamless workflows and efficient project management. Now, see how AI and Rovo can elevate your Jira environment by automating routine tasks, speeding up issue resolution, and delivering proactive service management. Whether managing a service desk, handling complex workflows, or looking to streamline your support processes, this event will show you how AI can make your Jira experience even more powerful.

What You’ll Learn:

• AI-Driven(Rovo) Virtual Agents: Enhance your Jira Service Management with automated agents that resolve common requests, allowing your team to focus on what matters most.
• Intelligent Task Automation: Discover how AI integrates with Jira to automate repetitive tasks, boosting your team's efficiency and productivity.
• Proactive Issue Resolution: Learn how AI within Jira identifies and resolves potential issues before they escalate, ensuring smoother project delivery.
• Enhanced Knowledge Management: See how AI leverages Jira’s knowledge base to provide your team with instant, accurate information for faster problem-solving.

This interactive session is tailored for Jira users who are ready to unlock AI's full potential in ITSM. Engage with industry experts, participate in live demonstrations, and gain practical insights on integrating AI into your existing Jira workflows.

Don’t miss out on this chance to revolutionize your Jira experience—reserve your spot today!

Practice Your Problem Solving Skills

Building on our last meetup on Unlock the Power of Complex Problem Solving, this meetup offers an interactive practice session to hone your complex problem solving skills.

We will first introduce some useful problem solving techniques before diving in to some group practice sessions.

Don't worry if you missed the last meetup – we will cover all necessary concepts and ideas at the beginning of the practice session.

You can access the slides and video from the Unlock the Power of Complex Problem Solving meetup here.

Why Complex Problem Solving?

In the fast-evolving business landscape, the ability to tackle complex challenges effectively is more crucial than ever.

According to the World Economic Forum, complex problem solving is consistently ranked among the top skills needed to thrive in the modern workplace.

Mastering problem solving skills is essential for any professional looking to lead and succeed in the face of uncertainty.

The Challenge within Organizations

Problem solving within organizations is particularly challenging due to a variety of factors:

1. Cross-Functional Needs: Solutions often require collaboration across different areas of expertise, blending knowledge from various departments which can be logistically and culturally challenging.
2. Rapid Technological Change: As technology evolves, so does the nature of the problems. Staying ahead requires not only keeping up with tech advancements but also foreseeing their implications on business processes.
3. Human Factors: Resistance to change, varying perspectives, and conflicting interests can complicate problem-solving processes within a corporate setting.

Key Topics We Will Cover

1. Collaborative Problem Solving: The right approach and mindeset for collaborative problem solving
2. Making Decisions Under Uncertainty: Strategies for informed decisions when not all variables are known or when the situation is rapidly changing.
3. Using Systems Thinking to see the big picture without losing sight of te details.
4. Leverage Data and Analytics to generate insights that might not be apparent otherwise.

What You Will Gain

• Insights from a Leader: Our speaker Dr. Oliver Grasl has over 25 years of experience in solving complex business, organizational and technological problems at all levels of an enterprise.
• Skill Development: We will not only provide theoretical knowledge but also practical skills and strategies, making the meetup both informative and actionable.
• Networking Opportunities: After the presentation we will meet in a virtual coffee lounge using an online meeting space. This will allow you to connect with like-minded professionals who are keen on enhancing their ability to handle complex business situations.

Prepare to transform your approach to problem-solving and decision-making. Whether you're a seasoned business leader or an aspiring professional, these skills are key to helping you advance your career and contributing effectively to your organization's success.

Reserve your spot today and become a catalyst for transformation in your organization!

Essential Skills for Today's Business Challenges

Join us for an insightful meetup where we delve into the art and science of complex problem solving within a business environment. As recognized by the World Economic Forum, these skills are not only in high demand but are pivotal for the future of work.

Why Complex Problem Solving?

In the fast-evolving business landscape, the ability to tackle complex challenges effectively is more crucial than ever.

According to the World Economic Forum, complex problem solving is consistently ranked among the top skills needed to thrive in the modern workplace.

Mastering problem solving skills is essential for any professional looking to lead and succeed in the face of uncertainty.

The Challenge within Organizations

Problem solving within organizations is particularly challenging due to a variety of factors:

1. Cross-Functional Needs: Solutions often require collaboration across different areas of expertise, blending knowledge from various departments which can be logistically and culturally challenging.
2. Rapid Technological Change: As technology evolves, so does the nature of the problems. Staying ahead requires not only keeping up with tech advancements but also foreseeing their implications on business processes.
3. Human Factors: Resistance to change, varying perspectives, and conflicting interests can complicate problem-solving processes within a corporate setting.

Key Topics We Will Cover

1. Drivers for Complexity: Some basics about why problems become complex in the first place.
2. Collaborative Problem Solving: The right approach and mindeset for collaborative problem solving
3. Making Decisions Under Uncertainty: Strategies for informed decisions when not all variables are known or when the situation is rapidly changing.
4. Using Systems Thinking to see the big picture without losing sight of te details.
5. Leverage Data and Analytics to generate insights that might not be apparent otherwise.

What You Will Gain

• Insights from a Leader: Our speaker Dr. Oliver Grasl has over 25 years of experience in solving complex business, organizational and technological problems at all levels of an enterprise.
• Skill Development: We will not only provide theoretical knowledge but also practical skills and strategies, making the meetup both informative and actionable.
• Networking Opportunities: After the presentation we will meet in a virtual coffee lounge using an online meeting space. This will allow you to connect with like-minded professionals who are keen on enhancing their ability to handle complex business situations.

Prepare to transform your approach to problem-solving and decision-making. Whether you're a seasoned business leader or an aspiring professional, these skills are key to helping you advance your career and contributing effectively to your organization's success.

Reserve your spot today and become a catalyst for transformation in your organization!