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Google Cloud Next session 2025-04-10 at 21:45

AI in action: SMBs transforming customer experiences with Google Cloud

Event: Google Cloud Next '25

Speakers

Taru Dahiya

Managing Director, JAPAC SMB & Scaled Services · Google Cloud

Derek Chan

Director & Co-Founder · Master Concept

Jim Slocum

CIO, SVP · OneUnited Bank

Eunice Wong

Co-Founder & CEO · Talkstack

Topics

AI/ML GenAI Cloud Computing GCP

Description

In this session, we’ll bust AI myths and showcase how easy it can be to implement AI solutions. Learn how Google Cloud’s generative AI solutions help small IT teams automate customer service tasks, personalize interactions, and improve overall efficiency. Learn from current Google Cloud partners and customers about how they approach building agents to empower growth and supercharge experiences for their customers.