Transforming Customer Engagements with Generative AI
An insight into how the power of GenAI can improve interaction with your customers and agent productivity.
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We are delighted to be hosting our next event on June 12th in the heart of Sheffield at the Airwalk Reply offices.
We have an attendee limit on the event; please only RSVP if you will likely attend.
Talks:
Speaker: Akash Joshi
Session 1: Lessons Learned Building an AI CLI in 2024
How is an AI-powered CLI which allows you to confidently write complex commands and queries in your CLI. This talk goes into how "How" was built, talking about the no-build CLI deployment process, type-safety, cross-OS compatibility, and more!
Speaker 2:
Matthew Hull – Manager at Airwalk Reply with over 20 years of helping improve customer interactions for companies such as The AA, Homeserve, Barratt Homes
Ben Num - Graduate DevOps Consultant at Airwalk Reply with an MEng BSc Computer Science with Artificial Intelligence degree from the University of Leeds and is an Amazon Connect Advocate.
Session 2: Transforming Customer Engagements with Generative AI
An insight into how the power of GenAI can improve interaction with your customers and agent productivity.
Agenda: 5:45 - 6 - Arrivals 6 - 6:25 - Networking & food/drinks 6:25 - 6:30 - Event Introductions 6:30 - 7 - Talk 1 7 - 7:15 - Break 7: 15 - 7:45 - Talk 2 7:45 - 8:15 - Networking and event close.
Sponsors:
Thank you to Airwalk Reply, for providing the venue, food, and drink for the evening.
More details will follow soon!
Sessions & talks
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An insight into how the power of GenAI can improve interaction with your customers and agent productivity.
How an AI-powered CLI which allows you to confidently write complex commands and queries in your CLI. This talk goes into how 'How' was built, including the no-build CLI deployment process, type-safety, cross-OS compatibility, and more!