Definity and Quantiphi share the transformative journey of AI-driven Mainframe Modernization. By building a future-proof platform on Google Cloud for their legacy infrastructure and using Quantiphi’s GenAI-based developer productivity accelerator called 'Codeaira', Definity is unlocking a new wave of innovation in the insurance industry.  This session will address the value of AI-driven digital transformation in tackling the insurance sector's business and technical challenges while improving efficiency, customer engagement, and analytics.

This Session is hosted by a Google Cloud Next Sponsor.
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Discover how Definity used GenAI-enabled Agent Assist to improve agent and customer experience while boosting call centre efficiency and accelerating agent onboarding. We'll showcase the key features of this powerful technology, such as automated transcript generation, real-time contextual call guidance, "ask me anything" capabilities for quick information retrieval, and efficient integration directly into existing Salesforce desktop and backend insurance policy systems.

This Session is hosted by a Google Cloud Next Sponsor.
Visit your registration profile at g.co/cloudnext to opt out of sharing your contact information with the sponsor hosting this session.