Deploying AI agents into business operations offers significant potential – but also demands careful execution to deliver tangible results. In this session, discover practical strategies for embedding agentic AI into frontline workflows while maintaining responsible AI governance.
We’ll explore how agentic AI can drive real performance gains – such as in call centre operations, where organisations have achieved a 20% increase in complaint resolution volume, a 30–40% reduction in average response times, and a 15% drop in handling costs. Learn how to turn AI ambition into operational success.
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Speaker
Jonathan Butow
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talks
Jonathan is an analytics professional with over 10 years of data science experience in the field. He has a master’s degree in science and is passionate about innovation, digital transformation, and the application of real-time streaming analytics. Working on analytics solutions to tackle issues of national and global significance is his driving force.
Bio from: gartner-data-analytics-apac-2025
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