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Chloe Thompson

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Senior Data Scientist The LEGO Group

Chloe Thompson is a Senior Data Scientist at the LEGO Group, working within Data Science and AI. She has contributed to shaping the technical journey of the Demand Forecasting team and building meaningful relationships with end-users and the business. Chloe holds an MEng in Software and Electronic Systems Engineering and before joining the LEGO Group, she gained experience within digital services, emotional analytics and health insurance. Alongside her work, she is a leader of the Women in Data network at the LEGO group and is a former Director of Women Who Code Belfast. She is passionate about building communities, event organisation and promoting women in technical, data focused careers.

Bio from: Big Data LDN 2025

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Development teams often embrace Agile ways of working, yet the systems we build can still struggle to adapt when business needs shift. In this talk, we’ll share the journey of how a cross-functional data science team at the LEGO Group evolved its machine learning architecture to handle real-world complexity and change.

We’ll highlight how new modelling strategies, advanced feature engineering, and modern MLOps pipelines were designed not only for performance, but for flexibility. You’ll gain insight into how we architected a resilient ML system that supports changing requirements, scales with ease, and enables faster iteration. Expect actionable ideas on how to future-proof your own ML solutions and ensure they remain relevant in dynamic business contexts.

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