Discover how a leading optics & photonics manufacturer is revolutionising its technical support by implementing an AI chatbot, resulting in significantly reduced response times and improved accuracy, ultimately enhancing customer satisfaction and operational efficiency.
talk-data.com
Speaker
Paul Johnson
1
talks
VP Engineering
Five Below
Paul is a seasoned product leader in data, analytics, and AI, brings over a decade of experience to his role at Snap Analytics. With an impressive track record of building cutting-edge products in the data engineering and analytics industry, Paul has held key positions such as Director of Product at Matillion and Head of Product at Bobsled. At Snap Analytics, Paul spearheads the company's AI product development, leveraging his extensive expertise to create products driving high ROI for Snap customers.
Bio from: Data + AI Summit 2025
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