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Bhanu chander Gajulapalle

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Bhanu Chander Gajulapalle is a Principal Azure Customer Experience Engineering Manager at Microsoft, based in Redmond. Bhanu serves as a regional leader, heading the Americas organization for the Azure Customer Engineering team. With extensive experience in cloud solutions and enterprise-scale deployments, Bhanu specializes in driving customer success through innovative engineering practices and deep technical expertise in Azure. Bhanu leads strategic engagements that focus on reliability, performance, and seamless integration of Azure services, while also championing operational efficiencies—reducing manual toil, improving supportability, and optimizing capacity to enhance customer experience. Passionate about collaboration and knowledge sharing, Bhanu works closely with global teams to deliver impactful solutions and accelerate digital transformation.

Bio from: Microsoft Ignite 2025

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Reimagine customer support with Foundry Agent Service. Learn how agent-based AI transforms support by triaging, resolving, and preventing issues—empowering human agents to focus on high-value interactions. See real-world use cases, best practices, and live demos to securely integrate AI for faster resolutions and deeper insights. Ideal for enterprise leaders scaling AI in support.