Zahraa Abbasi is a Technical Program Manager at Microsoft, championing innovation in learning technologies and AI-powered personalization. She leads cross-functional efforts to build scalable skilling solutions that make learning more engaging, inclusive, and impactful. At Ignite 2025, Zahraa shares how AI is reshaping learner journeys— making it a tailored experience for everyone. She is passionate about ethical tech and empowering others through knowledge. Outside of work, Zahraa enjoys mentoring emerging professionals and exploring the intersection of education and technology.