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Phani Damaraju serves as the technology lead for Enterprise Customer Relationship Management (ECRM), focusing on empowering Navy Federal Credit Union to deliver member-centric and employee-enabled experiences. With over 20 years of experience in technology management, Phani is recognized as a strategic problem solver, an effective change manager, and a forward-thinking leader adept at achieving both corporate and business partner objectives.
Bio from: Microsoft Ignite 2025
Talks & appearances
1 activities · Newest first
In an era where financial institutions are redefining their edge through innovation, agentic AI is emerging as a game-changer.
Join us for a dynamic panel featuring industry leaders as they share how agentic AI is driving excellence across customer experience, operational resilience, and risk intelligence.
Explore real-world applications from strategic impact of agentic systems to lessons learned from deployments. Gain insights into what’s next for AI in financial services.