Narasimhan Krishnan

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Director - AI, Analytics & Automation Hypertherm Associates

Currently, I serve as the Director of AI, Analytics & Automation at Hypertherm Associates in Hanover, New Hampshire. In this role, I oversee the strategic implementation of artificial intelligence solutions and drive innovation through advanced analytics and process automation. Before assuming my current position, I led the Data & AI Program at Hypertherm. Prior to this, I was the Manager of DevOps. I completed my master’s in computing and information sciences from Kansas State University, and I also hold a Post Graduate degree in AI & ML from The University of Texas at Austin. Beyond my professional life, I love travelling and I enjoy both playing/watching tennis. I also love skiing, biking, and hiking with my family.

Bio from: Data + AI Summit 2025

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Practical AI Solutions: From Customer Care to Supply Chain Excellence

2025-06-12 · Data + AI Summit 2025 Watch

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with Kenan Colson (Lippert) , Narasimhan Krishnan (Hypertherm Associates) , Brian Cavanaugh (Hypertherm Associates) , Chris Nishnick (Lippert)

AI/ML GenAI

Discover how two industry leaders are delivering measurable business value through practical AI implementations. Lippert Components demonstrates their success in transforming customer support through GenAI, enhancing efficiency and reducing agent turnover across their million-call operation. Hypertherm shares how their innovative three-pronged automation approach revolutionized order processing, achieving 52% automation rates and handling 100,000 orders without human intervention in 2024, while freeing up valuable resources for strategic roles. These real-world applications showcase how AI solutions can drive operational excellence across customer service and supply chain domains.