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Deepraj Khot

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Deepraj Khot is a leading Azure AI Solution Architect and heads the Azure Application Integration Center of Excellence (CoE) at Tata Consultancy Services Ltd. With over 19 years of experience in the IT industry, he is a seasoned expert in architecting and delivering high-impact Enterprise Integration Platform solutions for global clients across various domains. Deepraj is distinguished by his unique perspective: the ability to envision groundbreaking solutions and expertly bring them to realization has consistently earned praise from customers. Most recently, his work has been pioneering a distinctive thought process for Generative AI (Gen AI) interventions in IT operations, driving modern efficiency and innovation.

Bio from: Microsoft Ignite 2025

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Reimagining IT operations with agentic AI with TCS on Microsoft Azure

TCS Autonomous Operations (TAO) is an agentic AI-enabled operations solution based on Microsoft Foundry for Infrastructure and Applications on Microsoft Azure. This solution integrates with ITSM tools and leverages the SOPs, incident logs, knowledge base articles, events store and code base to perform triage and resolution of operational issues. This solution includes a set of AI agents to enable 100% digital-first interactions, up to 25% reduction in incidents and up to 30% improvement in MTTR.