Insurance carriers are rapidly adopting AI agents to tackle complex challenges—from customer engagement to claims management and underwriting. In this session, learn practical steps to build intelligent agents by applying agentic frameworks using Microsoft technologies like Copilot Studio. We’ll illustrate with an agent that automates the tedious tasks of an insurance claims analyst, boosting productivity and reducing error.
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Polina Olemskaia
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Senior Software Engineer at Microsoft in London, focusing on developing autonomous AI agents for the Financial Services Industry.
Bio from: Microsoft Ignite 2025
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