Jackie McDougall

Activities

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talks

QA Director

Jackie is an experienced QA Director with over 25 years‘ experience in IT and software testing. Highly regarded not only for her knowledge and deep experience in QA, but also for her ability to bridge the gap between complex technical solutions and clients' understanding of the impact on their business, she has previously presented at the User Conference for Advanced Automated Testing (UCAAT), Scottish Testing Group, EuroSTAR Testing Conferences, Chicago Quality Assurance Association (CQAA) and the Quality Engineering Foundation (QEF), and has published various articles on software testing, business intelligence, test data privacy, and TCOEs. She grew up in Glasgow, Scotland, where she attained a Bachelors in English Literature and Language, then a Masters degree in Information Technology. Now living in New Jersey, USA, she enjoys running, rocking out on her drum-kit, cooking, reading and video games.

Bio from: The Tail Wagging the Dog? How to avoid AI fatigue in QA | NY Meetup

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The Tail Wagging the Dog? How to avoid AI fatigue in QA | NY Meetup 1

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The Tail Wagging the Dog? How to Avoid AI Fatigue in QA

2025-08-27 · The Tail Wagging the Dog? How to avoid AI fatigue in QA | NY Meetup

talk

AI/ML

Session Overview: Over the past decade, AI has rapidly transformed software testing. Organizations are under pressure to release faster, cut costs, and boost test coverage—often leading to rushed AI adoption in QA workflows. But for many teams, that has led to burnout, failed pilots, or simply unclear ROI. In this session, Jackie McDougall will unpack the reality behind the AI hype in testing. Whether you're struggling with AI fatigue, failed starts, or just not sure how to begin, this session will help you reset and realign your AI strategy with what truly adds value to your QA efforts.

Key Takeaways - Identify the right entry points for AI in your QA workflow - Practical advice on where and how to get started - Understand the true benefits - and limitations - of AI in testing - Improve your AI adoption strategy without derailing existing processes

This talk is about building sustainable, purposeful AI practices in QA - so you’re not just chasing trends, but choosing tools that truly serve your quality goals.