To fully unlock the potential of AI within KPN, scaling is key. Therefore KPN focuses on 4 pillars: AI Literacy, Governance, end-to-end implementation with business, IT, data and AI, and the expansion of our technical infrastructure. Together, these elements support the democratization of AI capabilities across the organization. With the emergence of Generative AI—especially Agentic AI—broad enablement has become even more critical. In this session, KPN will share organizational opportunities and challenges related to AI adoption at scale, and how it utilizes Dataiku as the central Data Science platform to drive this transformation.