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Andrew Hewitt

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As VP of Strategic Technology at TeamViewer, I help our customers improve the digital employee experience of their workforce with AI, automation, and deep observability. Prior to TeamViewer, I spent 11 years as Forrester's lead analyst for Digital Workplace. .

Bio from: Microsoft Ignite 2025

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Digital friction hinders workforce potential. In this session, TeamViewer demonstrates how real-time data, automation, and AI can eliminate friction at scale. You'll see how TeamViewer ONE turns remote support data into actionable insights, automatically deploying fixes to keep systems running smoothly. Learn how AI empowers IT to shift from reactive to proactive, and explore the future of agentic AI. Join us for a demo and discover how to enhance the digital employee experience.