As AI adoption accelerates, many enterprises still face challenges building production-grade AI systems for high-value, knowledge-intensive use cases. RAG 2.0 is Contextual AI’s unique approach for solving mission-critical AI use cases, where accuracy requirements are high and there is a low tolerance for error. 

In this talk, Douwe Kiela—CEO of Contextual AI and co-inventor of RAG—will share lessons learned from deploying enterprise AI systems at scale. He will shed light on how RAG 2.0 differs from classic RAG, the common pitfalls and limitations while moving into production, and why AI practitioners would benefit from focusing less on individual model components and more on the systems-level perspective. You will also learn how Google Cloud’s flexible, reliable, and performant AI infrastructure enabled Contextual AI to build and operate their end-to-end platform.