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Amit Trivedi is a Principal Program Manager at Microsoft, driving the future of AI-powered retail innovation. With deep expertise in intelligent agents and conversational commerce, Amit leads the development of transformative solutions like the Personalized Shopping Agent and Catalog Manager agent, reshaping how global retailers connect with customers. At Microsoft Ignite, Amit brings a visionary perspective on the intersection of generative AI, customer experience, and scalable enterprise platforms—offering a glimpse into the next frontier of personalized, immersive shopping.
Bio from: Microsoft Ignite 2025
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Agentic AI has the power to reshape every business function across the retail value chain. To get ahead and stay ahead, retail technologists need a cutting-edge understanding of agentic capabilities and how to deploy them strategically across their organizations to meet business goals and unlock competitive advantage. Join us to learn the latest on agentic scenarios from Microsoft and hear how leading retailers are maximizing agentic opportunities to become frontier firms.