While we all can find places to improve, this talk will discuss how we can respond when bad things happen despite our implementation of many if not all of the recommended reliability practices. We'll talk about reasons why this might be the case, and then we'll examine some possible approaches to addressing them.
talk-data.com
M
Speaker
Mattie Toia
1
talks
Engineering Director, Production Platform Infrastructure
Shopify
Mattie Toia is Director of Infrastructure at Shopify, overseeing teams that build and maintain the foundational platforms enabling 24/7 global commerce. They have supported Shopify through the past three Black Fridays to ensure scale and success for merchants at peak times. Previously, Mattie was a Director of SRE at Google on GCP, focusing on observability, APIs, and CRE, after spending nearly a decade there across Storage, Corp Eng, and Developer Infrastructure. They currently reside in New York, NY with their partner, two daughters, and two kittens.
Bio from: Google SRE NY Tech Talk
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