Eric Williams is a Sales Engineering Manager at HID Global where he works directly with customers to understand the best solutions for their needs. He has over 20 years of industry experience at companies including AT&T Research Labs and Yahoo! Music, where he worked in systems and network engineering. Prior to joining HID, he held a position as the VP or operations for a startup based in Asia. He joined HID in January 2017 as part of the pre-sales engineering team working in identity management and authentication. He brings first-hand experience to real-world challenges.