This IBM Redbooks publication presents a deep and broad understanding about event management with a focus on best practices. It examines event filtering, duplicate detection, correlation, notification, escalation, and synchronization. Plus it discusses trouble-ticket integration, maintenance modes, and automation in regard to event management. Throughout this book, you learn to apply and use these concepts with IBM Tivoli Enterprise Console 3.9, NetView 7.1.4, and IBM Tivoli Switch Analyzer 1.2.1. Plus you learn about the latest features of these tools and how they fit into an event management system. This book is intended for system and network administrators who are responsible for delivering and managing IT-related events through the use of systems and network management tools. Prior to reading this book, you should have a thorough understanding of the event management system in which you plan to implement these concepts. Please note that the additional material referenced in the text is not available from IBM.

This IBM Redbooks publication gives a broad understanding of the IBM Tivoli Business Systems Manager architecture and internals. The in-depth discussion covers the product’s inner workings and includes log files to illustrate the processing of its various components. IBM Tivoli Business Systems Manager is designed to display all aspects of the enterprise’s IT system as they affect the users’ business systems. This book enables easy implementation of IBM Tivoli Business Systems Manager in distributed environments. Procedures are illustrated with examples of the installation and configuration process to explain the deployment of IBM Tivoli Business Systems Manager into a customer’s environment. This book also covers the implementation of IBM Tivoli Business Systems Manager in z/OS with most of its major interfaces. IBM Tivoli Business Systems Manager can monitor all major IBM subsystems in z/OS, including IMS, DB2, CICS, storage, and Web solutions. A book about concepts and implementation would not be complete without a comprehensive discussion about using, maintaining, and troubleshooting the system. We devote several sections to these topics. Please note that the additional material referenced in the text is not available from IBM.