talk-data.com

Maintaining customer loyalty has become increasingly difficult, causing organisations across all industries to revisit their customer-oriented decision-making by using data and technology that will ensure their customers' experiences drive business value. But where exactly should organisations start?

The key is through building cloud native data technology solutions and deploying bespoke segmentations that provide deep customer insights, so you can turn these insights into action.

In this session, CACI’s Director of Data Science, Richard Tomlinson, and Director of Data Technology, Jon Ede, will demonstrate how the winning combination of innate customer understanding, integrated technology and the power of data science is enabling leading organisations to put the customer at the heart of all decision-making across the organisation.