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| Title & Speakers | Event |
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Panel session: Building resilience through effective incident response
2025-06-25 · 18:00
Dylan Ratcliffe
– Founder
@ Overmind
,
Jamie Buchanan
– Senior Site Reliability Engineer
@ Trainline
,
Marek Banas
– Director of Cyber Defence Operations
@ Sage
A follow-up panel discussion exploring how organisations can build resilience through effective incident response - not just by reducing incidents, but by learning from them. We'll dive into the cultural challenges and real-life stories that demonstrate how 'fewer incidents' doesn't always show the full picture. |
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What's Really Behind Incident Metrics?
2025-06-25 · 18:00
Pawel Hajdan
– Tech Lead
@ Google Cloud Platform
Pawel Hajdan (former Tech Lead, Google Cloud Platform) will shed light on the counter-intuitive incentives that lead to unnecessary complexity, fragile systems, and communication breakdowns - and how we can improve. |
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Panel Session - Incident Business communication - What does effective incident communication to the rest of the business and senior management look like?
2024-07-11 · 19:30
Marilyn Kruger
– Service Delivery Manager
@ IG
,
Sankalp Bartariya
– Platform Reliability Engineer
@ Trainline
,
Patrick Hyland
– Head of Engineering
@ Domino's Pizza UK
,
Natalie Godec
– Cloud Engineer / Systems/DevOps/Platform/Cloud engineer
@ Zencore
Panel session on Incident Business communication with Marilyn Kruger as compère; panelists include Patrick Hyland, Natalie Godec and Sankalp Bartariya discussing what effective incident communication to the rest of the business and senior management looks like. |
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Incidents at Trainline: process, tooling and data
2024-07-11 · 19:00
Dan Cook
– Reliability & Operations Manager
@ Trainline
,
Jamie Buchanan
– Senior Site Reliability Engineer
@ Trainline
Dan Cook - Reliability & Operations Manager; Jamie Buchanan - Senior Site Reliability Engineer from Trainline. Dan and Jamie will be discussing what incidents look like at Trainline, the process and tooling with which these are incidents are handled and what incident data is captured. They’ll also dig into some analysis of this data to identify whether there is any seasonality to Trainline’s incidents, what impact growth can have on incidents and discuss areas to focus on to improve overall Reliability. |
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