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We will be managing the RSVP's via the OOPS website - please register for this event via the website below

https://oopsevents.io/oops_events/oops-8/

We are very much looking forward to welcoming you to the OOPS Meetup - The London Outage Ops & Incident Response Group. The next OOPS is confirmed for the 18th of April!

We will be hosted by Red Hat at their office in Monument, and there will be plenty of food and refreshments throughout the night.

The focal point of next week's event is "Can Incidents Be Resolved Through Automation?"

Are you confident your organisation manages major incidents effectively? Has automation been the answer? While automation promises shorter recovery times and reduced human dependencies, it also presents risks and security challenges that cannot be overlooked.

Agenda

6pm - Arrivals, networking and food

6:50pm - Introductions from OOPS organisers

19:00 - Justyn Roberts - Solution Consulting for PagerDuty

Automation is a fundamental aspect of the IT industry, transforming repeatable tasks into coded processes for efficiency and consistency. But how does this principle apply to the incident management process? Platforms offering AiOps and Automation present opportunities for significant improvements. But first, what exactly is AiOps?

Justyn will share insights from his recent years of experience with various organisations, demonstrating how to leverage AiOps automation for quick wins in incident management. He will present 20 minutes of practical, effective tips while avoiding unrealistic promises or mysterious, all-solving solutions.

19:30 - Panel Session - Can We Fix Incidents with Automation?

Speakers include:

Marilyn Kruger (IG Group) - Compère Marilyn is an experienced ITIL-certified Delivery Manager, responding to major incidents for IG Group, a global FinTech.

Har-Inder Chandan (Virgin Atlantic) As a pilot for Boeing and Airbus, Har-Inder has a unique understanding of the importance of human factors within complex systems. Being able to highly complicated and intense workload situations presented by complex failures he will give insight into the role of automation and how it must be balanced with safety.

Lyubomira Dimitrova (Onfido) Lyubomira is a senior director of technical programme management at Onfido. Onfido is a global leader in digital verification and are pioneering end-to-end identity for customers like DocuSign and Revolut.

Justyn Roberts (PagerDuty) Justyn has 20 years of experience in IT and is a Senior Solutions Consultant at PagerDuty. Justyn will speak to current customer automation requirements and where he believes the industry vision for more automation can benefit incident management processes.

20:30pm - Networking, food and drinks

We are pleased to announce we have a new website for OOPS - we will be managing all sign ups via the website moving forward. To register for this event please do via the link below

https://oopsevents.io/

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The next OOPS is confirmed for Wednesday the 26th of April! We are lucky to be hosted by our sponsor Uptime Labs and joined by some fantastic speakers.

Location: Uptime Labs Office - Aldgate Tower, 2 Leman St, London E1 8FA Date and Time: 17th of August 2023 - 18:00

Agenda 18:45 - Incident management - The trade off between authority and ownership

19:00 - All-star panel session Topic - How to measure quality of an incident response effort

• Marilyn Kruger - Service Delivery Manager at IG (Compere)
• Matt Saunders - Head of Developer Experience at Tide and Organiser of London DevOps
• Dr Yasmin Khatun - Urgent Care GP at the NHS
• Amit Naker - Head of Technology Risk and Control at IG

8:30pm - Networking, food and drinks

Our Sponsors

Uptime Labs We provide an immersive platform to practice incident response skills based on curated and constantly updated real-life incident scenarios. The continuous practice means your staff maintain a high level of readiness to respond to IT outages.

PagerDuty In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company’s digital operations. We identify issues and opportunities in real-time and bring together the right people to respond to problems faster and prevent them in the future.

WeShape We are experts at building end to end DevOps, Digital, Data & Cloud Native solutions. Our services include organisational & technical advisory, squad deployment, on-demand consultants, training & coaching and talent Advisory. WeShape were recently awarded the “Best DevOps Consulting Firm” and "Best Services Company of 2022".