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Event Incident Groundhog Day 2025-05-21
Paul McGrath – Principal IT Service Manager @ Unum , Hamed Silatani – CEO & Founder @ Uptime Labs , Russell Beggs – SVP Engineering @ ESO , Peter Graham – VP Head of Customer Operations @ Options Technology

A deep dive into best practices and tactics for enhancing your organisation’s incident response. We’ll discuss common challenges, what effective response looks like, and share some of our most memorable war stories.

Incident Groundhog Day 2025-05-21 · 18:00
Hamed Silatani – CEO & Founder @ Uptime Labs

Learning to respond to incidents is never easy, especially since each one is unique. In this talk, Hamed will explore what sets the best responders apart and reveal the unexpected lessons learned from observing multiple people tackle the same incident.

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