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Dr Peter Christen – Researcher @ Australian National University (ANU), College of Engineering and Computer Science

Discussion on evaluation challenges in entity resolution and introduction of a new performance measure.

entity resolution evaluation metrics privacy-preserving data matching
Dr Victor Christen – Researcher @ Database Group Leipzig / Universität Leipzig

Explores connections between individuals and how aliasing and name variants can be linked in entity resolution.

entity resolution data linking
Dr Steven Renwick – CEO & co-founder @ Tilores

Overview of identity/entity resolution in fraud prevention, marketing, and GenAI applications, with real-world implications.

entity resolution data matching fraud prevention genai
Alexander Barge – Senior Solutions Architect @ AWS
bedrock agentic ai

As companies increasingly turn to Large Language Models (LLMs) to enhance customer interactions, a common challenge arises: customer data is often fragmented across multiple internal databases and systems. This fragmentation makes it hard for LLMs to provide reliable, accurate responses based on complete, up-to-date customer information.

IdentityRAG solves this by unifying scattered customer data from any source into one single customer view, and then making it available to LLMs.

In this webinar you will:

  1. Discover how simple it is to integrate LangChain, the top LLM framework, with cutting-edge identity resolution technology.
  2. Learn how to create accurate, reliable LLM applications using unified, real-time customer profiles.
  3. Explore techniques for seamlessly incorporating live customer updates, ensuring your LLM apps stay current and relevant.

Your hosts are Hendrik Nehnes and Steven Renwick, co-founders of Tilores.

How to Unify Scattered Customer Data for Enterprise LLM Applications
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