Patrick Mölk, consultant: Bugs don’t start in code — they often start in vague language, misunderstood requirements, or poorly structured discussions. In this talk, Patrick Mölk shows how communication quality underpins every effort to build reliable software. From speech chain theory to GitLab’s context communication practices, he explores why clarity, context, and precision matter — especially in remote or cross-functional teams. Because without quality in how we talk and write, quality assurance is just damage control.