IBM Tivoli Intelligent ThinkDynamic Orchestrator and IBM Tivoli Provisioning Manager help automate the provisioning and orchestration tasks by invoking pre-prepared workflows that perform most of the provisioning and orchestration tasks automatically. This frees up resources to focus on more productive issues, and helps allocate CPU capacity to where it is needed and when it is needed. Workflow and Automation Package management are the single most important success factor in any IBM Tivoli Intelligent ThinkDynamic Orchestrator and IBM Tivoli Provisioning Manager implementation. Understanding and mastering this issue is critical for Independent Software Vendors (ISV) who wish to allow their products to be an integrated part of any IBM Tivoli Intelligent ThinkDynamic Orchestrator and IBM Tivoli Provisioning Manager environment. The primary goal of this IBM Redbooks publication is to support ISVs, Business Partners, Customers, and IBMers in developing and implementing Workflows and Automation Packages to be used for automation purposes by IBM Tivoli Intelligent ThinkDynamic Orchestrator and IBM Tivoli Provisioning Manager. This book is focused on effectively planning, developing, testing, and implementing product, device, or customer specific best practices into the IBM Tivoli Intelligent ThinkDynamic Orchestrator and IBM Tivoli Provisioning Manager engines, in order to automate management processes related to specific system and device implementations. Please note that the additional material referenced in the text is not available from IBM.

The primary objective of this IBM Redbooks publication is to provide best practices for the implementation of a License Management solution based on IBM Tivoli License Manager V2.2. This book is divided into two main parts: In Part 1, "Business aspects and project engagement considerations" on page 1, we discuss the reasons why you should deploy a License Management solution. We also position License Management in the overall picture of the IT Service Management and describe the IBM solution in this area. We also provide best practices on how to approach and engage such a project. The high level tasks of such a project are also introduced. We emphasize the fact that you must not only realize what the key elements are that need to be managed to make your project a success, but also how you should organize your IT operations to get the highest benefit from your solution. In Part 2, "Solution design considerations" on page 57, we provide detailed information for the architecture and design of a IBM Tivoli License Manager V2.2 solution implementation. Both IT Architects and IT Specialist benefit from the information provided in this part, as it covers a great deal, from an introduction to IBM Tivoli License Manager V2.2, its components, and architecture, and solution design fundamental tasks, to detailed physical and logical design and configuration of all components of an IBM Tivoli License Manager V2.2 solution.

IBM Tivoli System Automation for Multiplatforms monitors and automates applications distributed across Linux® , AIX® , and z/OS operating systems by introducing a new product structure with two major components: IBM Tivoli System Automation for Multiplatforms utilizes an adapter infrastructure to integrate with IBM Tivoli System Automation for z/OS, allowing for a more effective high-availability, automation, and management of multi-tier applications. This IBM Redbooks publication introduces the new versions of the IBM Tivoli Systems Automation product family and gives a broad understanding of the new architecture and components of both IBM Tivoli System Automation for Multiplatforms V2.1 and IBM Tivoli System Automation for z/OS V3.1 using a scenario based approach. This book is a valuable addition to the existing products documentation and should be read in conjunction with the official products documentation, which complements some of the concepts explained in this book. The instructions given in this book are very detailed and explicit. These instructions are not the only way to install the products and related prerequisites. They are meant to be followed by anyone to successfully install, configure, and set up end-to-end automation management using IBM Tivoli System Automation for Multiplatforms V2.1 and IBM Tivoli System Automation for z/OS V3.1 in environments of any size. Please note that the additional material referenced in the text is not available from IBM.

Managing IT costs requires repeatable and measurable processes such as the best practices for service level management (SLM) documented in the IT Infrastructure Library (ITIL). Central to the ITIL best practices are the service management processes. These are subdivided into the core areas of service support and service delivery. This IBM Redbooks publication takes a top-down approach that starts from the business requirement to improve service management. This includes the need to align IT services with the needs of the business, to improve the quality of the IT services delivered, and to reduce the long-term cost of service provision. It focuses on how clients accomplish this by implementing SLM processes supported by IBM Tivoli Service Level Advisor and IBM Tivoli Business Systems Manager. For IT managers and technical staff who are responsible for providing services to their customers, use this book as a practical guide to SLM with IBM Tivoli products. It takes you from a general outline of SLM to specific implementation examples of banking and trading that incorporate the Tivoli monitoring products.

IBM Tivoli Intelligent ThinkDynamic Orchestrator and IBM Tivoli Provisioning Manager automate the traditional manual provisioning process, performance measurement, capacity planning, and infrastructure deployment. IBM Tivoli Intelligent ThinkDynamic Orchestrator operates in a closed loop that performs automatic resource-requirements prediction based on predefined service level objectives and agreements, and automates infrastructure deployment. This just-in-time cycle ensures that each application has the resource it needs, when it needs it—without static overprovisioning. This book is targeted at a diverse audience but is mainly geared toward the technical professional (consultants, IT architects, and IT specialists) responsible for providing quality services in an IT organization. It can be used as reference upon the deployment of IBM Tivoli Intelligent ThinkDynamic Orchestrator and IBM Tivoli Provisioning Manager guiding throughout the planning, installation, configuration, general usage, and troubleshooting phases, with focus on effective deployment of these products in a way that quickly generates real business value for customers. Please note that the additional material referenced in the text is not available from IBM.

IBM Tivoli Configuration Manager 4.2 was launched in October 2002. Along with many new functional and performance features, it includes an enhanced Web-based device management capability, called Tivoli Web Gateway, running on top of IBM WebSphere Application Server. This IBM Redbooks publication describes in detail the steps required to install and configure the Tivoli Web Gateway and all the prerequisite products, to allow a successful implementation of a pervasive device management environment. While the information provided by this book can be used on deployments of any size, it will be particularly useful to enable the management of pervasive devices by small and medium businesses (SMBs). It will also help Business Partners and IBM services when setting up demonstrations and proofs of concept.

IBM Tivoli License Manager is a new IBM product that fills a growing need to reconcile software licenses that are already in use in an organization, with the licenses owned by the organization. It offers a technical way to control and apply the software vendors’ pre-defined licensing policies. It allows the Administrator to easily manage different products in different ways, reflecting the rules of each products license agreement. The primary objective of this IBM Redbooks publication is to introduce the new IBM offering for designing and creating a license management solution, and it is targeted at the technical professional responsible for providing license management services in an IT organization. It can be used as a reference book for the deployment of IBM Tivoli License Manager Version 1.1, guiding you during the planning, installation, configuration, administration, tuning, and general product usage phases - focusing on how to effectively deploy this product in a way that quickly generates real business value for customers. This book is a valuable addition to the existing product documentation and should be read in conjunction with the official product documentation, which complements the concepts explained in this book. Please note that the additional material referenced in the text is not available from IBM.