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Microsoft Ignite breakout 2025-11-20 at 19:00

The Future of Partner Support - Customer + Partner + Microsoft

Event: Microsoft Ignite 2025

Speakers

Chris O'Brien

Advania

Dan Rippey

Microsoft

Joanna Rudy Khatri

Microsoft

Michael Waiters

Sr. Business Program Manager, Support Services designation · Microsoft

Topics

AI/ML Cloud Computing Microsoft

Description

Several years back Microsoft introduced ‘Unified’ as our hero support offer. This marked a major shift in how Microsoft delivers comprehensive support across all Microsoft products and cloud services, worldwide. In the next year we’ll bring ‘Unified for Partners’ center stage for CSP partners who enable SME&C customer success at scale. This offer comes together with the power of the Microsoft AI Cloud Partner Program through a new Support Services designation, launching here at Ignite!