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Microsoft Ignite theater 2025-11-19 at 18:30

Driving Agility and CX Impact: PLDT’s Cloud-Native OSS Transformation

Event: Microsoft Ignite 2025

Speakers

Mustafa Oyumi

Head, Customer Experience · Amdocs

Gilbert Gaw

First VP and Head of Information Technology and the Transformation Office · Smart Communications, Inc.

Topics

Cloud Computing

Description

Discover how PLDT is redefining agility and customer experience through Amdocs’ cloud-native OSS transformation. Learn how streamlined operations, automation, and unified orchestration are driving measurable impact—and why it matters for your business.