Discover how PLDT is redefining agility and customer experience through Amdocs’ cloud-native OSS transformation. Learn how streamlined operations, automation, and unified orchestration are driving measurable impact—and why it matters for your business.
talk-data.com
Speaker
Mustafa Oyumi
2
talks
Head, Customer Experience
Amdocs
Mustafa Oyumi is responsible for the go-to-market strategy of Amdocs BSS solution for the telecommunications industry. He’s an industry veteran, having served similar roles at Salesforce and Oracle, with a unique perspective on helping communication service providers grow revenues while transforming customer experience. Mustafa is located in the San Francisco Bay Area.
Bio from: Microsoft Ignite 2025
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Talks & appearances
2 activities · Newest first
with
Gilbert Gaw
(Smart Communications, Inc.)
,
Mustafa Oyumi
(Amdocs)
,
Mark Austin
(AT&T)
,
Silvia Candiani
(Microsoft)
This session highlights how Microsoft’s agentic AI and TM Forum’s Open Digital Architecture empower telecom operators to rapidly deploy autonomous network operations agents—reducing resolution times, boosting efficiency, and unlocking new revenue opportunities.