talk-data.com

Microsoft Ignite breakout 2025-11-20 at 17:45

Accelerate revenue and seller productivity with agentic CRM

Event: Microsoft Ignite 2025

Speakers

Karan Nigam

Sr. Director, Product Marketing, Agentic Customer Experience · Microsoft

Pia Cedendahl

Head of Sales, Digital Commerce · Sandvik Coromant

Julie Strauss

Vice President AI Sales & Marketing Experiences · Microsoft

Sherry Martin

Director - Digital Engagement Leader · EY

Topics

AI/ML CRM Microsoft

Description

Drive faster lead-to-deal conversion with AI agents. Microsoft 365 Copilot and prebuilt agents in Dynamics 365 are freeing sellers to focus on building quality relationships by transforming critical sales processes. Lead qualification, deal acceleration, closing, and cross-selling are automized using real-time customer signals. Learn about new agents, seller use cases, and adoption strategies to drive revenue.