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Google Cloud Next session 2025-04-10 at 17:30

Taming chaos: Level up incident management with Personalized Service Health

Event: Google Cloud Next '25

Speakers

Ravi Ramachandran

Group Product Manager · Google Cloud

Daniel Dobalian

Senior Product Manager · Google Cloud

Ilia Sochilov

Global Cloud Infra & Delivery, Sr. Consultant · SAP

Topics

AI/ML Cloud Computing GCP SAP

Description

Dive deep into Google Cloud’s industry-leading approach and total transparency to incident communications through Personalized Service Health. Learn how Google leverages machine learning (ML) to provide fast and relevant insights through Personalized Service Health, so you can integrate them into your incident response, whether it’s through AIOps platforms or conventional incident management systems. Go beyond the theory and dive deep into real-world customer examples and experiences of these patterns, and hear how experts from SAP approach incident response with Personalized Service Health.