Dive deep into Google Cloud’s industry-leading approach and total transparency to incident communications through Personalized Service Health. Learn how Google leverages machine learning (ML) to provide fast and relevant insights through Personalized Service Health, so you can integrate them into your incident response, whether it’s through AIOps platforms or conventional incident management systems. Go beyond the theory and dive deep into real-world customer examples and experiences of these patterns, and hear how experts from SAP approach incident response with Personalized Service Health.

Reliability is the bare minimum for any cloud infrastructure provider. Hyperscalers have differences when it comes to reliability. There are major differences in reliability – especially how it's reported publicly. Get an objective assessment of outage/incident data from three major cloud providers. This data is based on published incidents from leading hyperscalers. Also, learn how you can improve your operational reliability, through proactive personalized incident notifications impacting Google Cloud and services.

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