The role of the IT professional continues to evolve. Join our speakers for an open and honest discussion on the essential skills and mindsets that employers now expect. How do you optimize day-to-day administration and advise on strategic cloud architecture? Learn how to embrace AI tooling to accelerate your career.

Transparent communication during outages is crucial. This session outlines our evolving approach to incident communication, emphasizing openness and trust with customers. We’ll review recent impactful outages, key principles guiding our strategy, and the evolving best practices we execute across our engineering teams for quality and security. Attendees will gain insights into our handling of real-world incidents and how their own teams can evolve to reduce the impact of outages.

Join Rick Claus and Sonia Cuff for a fun, fast-paced guide to getting the most out of your time at Microsoft Ignite. Learn how the conference is laid out, how to plan your day, and where to find answers from the experts – be they MVPs, Microsoft Partners or the Product teams. Get the inside scoop on all the event experiences. From Breakouts to the "hallway track", this session will help you build your network and make the most of your Ignite experience.