IBM® Enterprise Content Management (ECM) solutions provide efficient and effective ways to capture content, manage the content and business processes, discover insights from the content, and derive actions to improve business processes, products, and services. This IBM Redbooks® publication introduces and highlights some of the IBM ECM products that can be implemented and integrated together to create end-to-end ECM solutions: IBM Case Manager IBM Datacap IBM Content Manager OnDemand IBM Enterprise Records IBM Watson™ Content Analytics IBM Content Classification Not all of the products are required to be integrated into an ECM solution. Depending on your business requirements, you can choose a subset of these products to be built into your ECM solutions. This book serves as a hands-on learning guide for information technology (IT) specialists who plan to build ECM solutions from end-to-end, for a proof of concept (PoC) environment, or for a proof of technology environment. For implementing a production-strength ECM solution, also refer to IBM Knowledge Center, IBM Redbooks publications, and IBM Software Services.

With IBM® Content Analytics Version 2.2, you can unlock the value of unstructured content and gain new business insight. IBM Content Analytics Version 2.2 provides a robust interface for exploratory analytics of unstructured content. It empowers a new class of analytical applications that use this content. Through content analysis, IBM Content Analytics provides enterprises with tools to better identify new revenue opportunities, improve customer satisfaction, and provide early problem detection. To help you achieve the most from your unstructured content, this IBM Redbooks® publication provides in-depth information about Content Analytics. This book examines the power and capabilities of Content Analytics, explores how it works, and explains how to design, prepare, install, configure, and use it to discover actionable business insights. This book explains how to use the automatic text classification capability, from the IBM Classification Module, with Content Analytics. It explains how to use the LanguageWare® Resource Workbench to create custom annotators. It also explains how to work with the IBM Content Assessment offering to timely decommission obsolete and unnecessary content while preserving and using content that has business value. The target audience of this book is decision makers, business users, and IT architects and specialists who want to understand and use their enterprise content to improve and enhance their business operations. It is also intended as a technical guide for use with the online information center to configure and perform content analysis with Content Analytics.