with
Shantanu Misra
(Google Cloud)
,
Hadeer Hassaan
(Bell Canada)
,
Dan Marquez
(Google Cloud)
,
Rahul Garg
(Google Cloud)
Generative AI has emerged as a powerful tool for revolutionizing customer service, offering unprecedented capabilities to personalize interactions, assisting agents, providing insights and analytics, automating tasks, and enhancing customer satisfaction. This session will explore how the latest generative AI technology can be applied to transform key areas of customer service.
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