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Frédéric Serval

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/ LEGO Group

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How do you measure the impact of creativity? This is one of the major issues facing analytics in LEGO, since the majority of products are not being sold directly to consumers. Today, LEGO’s internal creative agency is providing thousands of creative communication and marketing assets to hubs all around the world in hundreds of different cultures, but the question remains how can you measure creative work’s productivity and efficiency and how do you determine the return on a creative marketing asset in a complex world?