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Silvia Neumann

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Vodafone

Silvia Neumann is Manager of Digital Experience Design and Enablement at Vodafone, based in Germany. Silvia plays a pivotal role in driving Copilot for Microsoft 365 adoption across the organisation, leading strategies that embed AI-powered productivity tools into everyday workflows. Through Adoption and Change management initiatives, Silvia champions digital dexterity, ensuring employees embrace Copilot, Copilot Chat, and Copilot agents to unlock efficiency and creativity. Her work focuses on change management, leadership engagement, and creating scalable adoption models, while enhancing employee experience journeys with GenAI, accessibility, and personalisation at the core. Passionate about innovation, Silvia is committed to shaping a future-ready workplace where technology empowers people to thrive.

Bio from: Microsoft Ignite 2025

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Real Copilot adoption journeys that worked

Real Copilot adoption journeys that worked

2025-11-20 · Microsoft Ignite 2025 Watch
breakout
with Silvia Neumann (Vodafone) , Emma Devine (Carrier) , Teresa Kesselring (Mastercard) , Kristin Ginn (Microsoft)
Microsoft

Discover how Microsoft 365 Copilot customers Carrier, Mastercard and Vodafone successfully rolled out Copilot. Learn how they activated leaders and champions, enabled users, and created inspiring, hands-on experiences to drive adoption and usage.

Delivered in a silent stage breakout.