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Swati Gulati

Speaker

Swati Gulati

3

talks

Principal Product Manager Microsoft

Swati Gulati is a Principal Product Manager at Microsoft, focused on building agentic AI systems that transform how employees get work done. Her experience spans designing multi-agent architectures, tackling enterprise workflow complexity, and driving innovations in prompt engineering, evaluation frameworks, and response quality to ensure trust and reliability at scale. She leads Employee Self-Service in Microsoft Copilot, reimagining access to HR, IT, and workplace support through intelligent, conversational AI, and translates cutting-edge research into real-world impact for customers by blending product strategy with AI evaluation and orchestration. At Ignite, she will share how Microsoft is advancing agentic AI to simplify everyday tasks, reduce friction in enterprise systems, and empower employees to focus on what matters most.

Bio from: Microsoft Ignite 2025

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Get HR and IT tasks done faster with the Employee Self-Service Agent

Discover how the Employee Self-Service Agent is redefining the future of employee support with a single front door agent for HR and IT tasks. This session includes a product deep dive and live demo for a look into how the agent simplifies employee support, automates workflows, and integrates with systems like ServiceNow, Workday, and SAP SuccessFactors, including seamless agent-to-agent handoffs — reducing ticket volume, boosting employee satisfaction, and streamlining service delivery.

Delivered in a silent stage breakout.

Build the single front door experience for your employees with the Employee Self-Service Agent in Microsoft 365 Copilot. In this lab, get hands on with configuring and extending the Agent in Copilot Studio, Learn to connect HR/IT systems and third-party agents, customize workflows, and see how deploying this agent streamlines support, reduces tickets, and boosts employee satisfaction—all with enterprise-grade security.

Please RSVP and arrive at least 5 minutes before the start time, at which point remaining spaces are open to standby attendees.

Build the single front door experience for your employees with the Employee Self-Service Agent in Microsoft 365 Copilot. In this lab, get hands on with configuring and extending the Agent in Copilot Studio, Learn to connect HR/IT systems and third-party agents, customize workflows, and see how deploying this agent streamlines support, reduces tickets, and boosts employee satisfaction—all with enterprise-grade security.

Please RSVP and arrive at least 5 minutes before the start time, at which point remaining spaces are open to standby attendees.