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Speaker

Kyle von Haden

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talks

Kyle leads product strategy and innovation for the Microsoft Copilot Employee Self-Service Agent. With deep expertise in operational excellence and user-centric design, Kyle focuses on building intelligent, scalable tools that empower employees and streamline enterprise workflows. He focuses on helping organizations leverage AI to unlock seamless employee service delivery, reduce friction, and drive productivity.

Bio from: Microsoft Ignite 2025

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Get HR and IT tasks done faster with the Employee Self-Service Agent

Discover how the Employee Self-Service Agent is redefining the future of employee support with a single front door agent for HR and IT tasks. This session includes a product deep dive and live demo for a look into how the agent simplifies employee support, automates workflows, and integrates with systems like ServiceNow, Workday, and SAP SuccessFactors, including seamless agent-to-agent handoffs — reducing ticket volume, boosting employee satisfaction, and streamlining service delivery.

Delivered in a silent stage breakout.